Differing Industries

Project Challenge:

Client operates in an industry that does not often use TrackWise®.

The Problem:

In this solution, our client is an unusual TrackWise® customer, in that they do not operate in one of the industries where TrackWise® is often used.  Therefore, typical approaches that we take in requirements workshops and system building would not work for this application.

The Solution:

During the requirement workshops our team had to improvise new ideas on how to build a system that would meet the customer’s needs.  Some number of design iterations later, and after much education and knowledge transfer about TrackWise® technologies, the final product included a robust set of record families, web services, import utilities, custom Crystal reports, a QualityView Business View infrastructure, and a number of well-trained admin personnel.

Project Outcome:

EQMS was successfully implemented.