Client operates in an industry that does not often use TrackWise®.
In this solution, our client is an unusual TrackWise® customer, in that they do not operate in one of the industries where TrackWise® is often used. Therefore, typical approaches that we take in requirements workshops and system building would not work for this application.
During the requirement workshops our team had to improvise new ideas on how to build a system that would meet the customer’s needs. Some number of design iterations later, and after much education and knowledge transfer about TrackWise® technologies, the final product included a robust set of record families, web services, import utilities, custom Crystal reports, a QualityView Business View infrastructure, and a number of well-trained admin personnel.
EQMS was successfully implemented.